about us
Chattanooga’s Local Experts with a Commitment to Service
Patriot Insurance Solutions Inc. isn’t a call center. We are your neighbors, your advisors, and your advocates—right here in the heart of Chattanooga, Tennessee with agents across the country to meet your insurance needs.
Our mission has always been simple: to make insurance personal again.
A Local Agency Built on Relationships, Not Quotas
Founded right here in Chattanooga, Patriot Insurance Solutions Inc. was created to fill a gap—honest, responsive insurance from people who actually live in the communities they serve. Our story started with a belief that families and businesses deserved more than cookie-cutter policies and one-size-fits-all service.
Over the years, we have grown into a trusted name across the tri-state region. From startup owners in Dalton to retirees in Red Bank and Ringgold, we’ve helped thousands of clients feel more confident in their coverage. But while our reach has expanded across the southeast and beyond, our roots remain strong. We’re still independent. Still local. Still committed to doing things the right way.
Our team is proud to offer both business and personal insurance solutions across the country in over twenty-seven states, with a focus on real conversations, clear options, and long-term relationships. When you call us, you talk to someone who knows your name—and your needs.
Our Team
Meet the People Who Make It Happen
We believe the strength of our agency lies in our people. Every team member brings something unique to the table—whether it’s deep experience in commercial insurance or a passion for helping families navigate Medicare coverage with confidence.
From account managers to agents, we’re proud to have built a team that’s as dedicated to service as it is to their community.
Many of us were born and raised in the towns we sell in. We know the backroads to Hixson, the traffic on I-75, and the specific risks that come with owning a business near the Tennessee River. That kind of insight isn’t taught—it’s lived.
Dale Hughey
President and Founder Insurance Advisor
Pragnesh (PJ) Patel, CLCS
Co-Founder & Insurance Advisor
Kristi Terrell
Officer Manager & Insurance Advisor
Ashley Bankston
Agency CSR & Insurance Advisor
Katie Russell
Agency CSR & Insurance Advisor
Megan Hardyman
Agency CSR
Driven by Integrity, Focused on You
Our values are the compass behind every quote we give and every call we return. We believe in doing the right thing—even when no one’s watching. We believe in listening before recommending. And we believe that everyone, from a first-time homeowner to a third-generation business owner, deserves the same level of care.
As an independent insurance agency, we are not tied to one carrier. Instead, we partner with multiple top-rated companies to find coverage that fits—not just your premiums, but your priorities. That independence gives us the freedom to work for you, not for quotas or commissions.
We’re here to offer smart solutions, not sales pressure. Because at the end of the day, we’re not just selling insurance. We’re helping our neighbors build peace of mind.
Deep Roots in Chattanooga’s Communities
Being local means more than having an office near Downtown or a listing in East Ridge’s business directory. It means giving back. Supporting schools and nonprofits. Showing up for events. Being a familiar face at the grocery store, the ballgame, or the church fundraiser.
We’re proud to support organizations across Hamilton County and nearby communities. Whether it’s sponsoring a youth sports team or offering guidance to a new business on Main Street, we believe in strengthening the communities we serve.
What Makes Patriot Different? Everything That Matters.
You have options when it comes to insurance in Chattanooga. But what sets Patriot Insurance apart is what can’t be copied—our people, our process, and our promise to always put your needs first.
We don’t outsource service. We don’t upsell products. And we don’t leave you guessing. What we do is simple: